Privacy Policy

Last updated: January 1, 2024

Introduction

At eliminatejoints, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use and protect your information when you visit our website or purchase our products.

Data We Collect

We may collect the following types of personal data:

• Name and contact details such as email address and phone number
• Shipping and billing address for orders
• Payment information for processing transactions
• Order history and product preferences
• Communications you share with us via email or contact forms
• Technical data such as IP address and browser type

How We Use Your Data

We use your personal data for the following purposes:

• Processing and shipping your orders of our artisanal jams
• Communicating with you about your order and customer service
• Improving our products and services
• Sending marketing communications if you have given consent
• Complying with legal obligations
• Protecting against fraud and abuse

Legal Basis for Processing

We process your personal data based on:

• Your consent for specific processing purposes
• The need to perform a contract with you
• Our legal obligations
• Our legitimate interests as a business

Sharing Data

We only share your personal data with third parties when necessary:

• Shipping partners for delivering your orders
• Payment processors for handling transactions
• Service providers who help us run our business
• Law enforcement agencies when legally required

We never sell your personal data to third parties for marketing purposes.

Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or disclosure. This includes the use of encryption, secure servers and access controls.

Retention Period

We do not retain your personal data longer than necessary for the purposes for which it was collected. Order data is retained for administrative and legal purposes. After this period, your data is securely deleted.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectification of incorrect data
• Right to deletion of your data
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, you can contact us via the contact details at the bottom of this page.

Cookies

Our website uses cookies to improve your experience. For more information about our cookie usage, see our cookie policy.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be published on this page with an updated date. We recommend checking this policy regularly.

Contact

If you have questions about this privacy policy or about how we process your data, please contact us:

Eliminatejoints
Picassoweg 43
1328 KK Almere
Netherlands
Tel: +31 6 15165409
Email: community@eliminatejoints.world